Business
How the 200% Data Price Hike by Nigerian Network Providers Is Affecting Customers
In early 2025, Nigeria’s telecommunications landscape underwent significant changes as major service providers—MTN, Airtel, Glo, and 9mobile—implemented substantial increases in their data tariffs.
These adjustments, some exceeding 200%, were introduced following the Nigerian Communications Commission’s (NCC) approval of a 50% tariff hike, aiming to address escalating operational costs faced by telecom operators.
NCC’s 50% Tariff Increase Approval
In January 2025, the NCC granted permission for a 50% increase in tariffs, responding to the telecom operators’ appeals to mitigate rising expenses and sustain service quality. This decision marked the first tariff adjustment since 2013, reflecting the need to balance operational costs with revenue generation.
MTN Nigeria
MTN Nigeria implemented extensive price adjustments across its data plans, with some popular offerings experiencing increases of up to 200%. Below is a detailed breakdown of the changes:
1. 15GB Digital Bundle Weekly Plan:
- Previous Price: ₦2,000
- New Price: ₦6,000
- Adjustment made: ₦3000 for 7gb
- Percentage Increase: 200%
2. 1.5TB 90-Day Plan:
- Previous Price: ₦150,000
- New Price: ₦240,000
- Percentage Increase: 60%
3. 100GB Monthly Plan:
- Previous Price: ₦20,000
- New Price: ₦25,000 (for 90GB)
- Percentage Increase: 25%
4. 600GB 90-Day Plan:
- Previous Price: ₦75,000
- New Price: ₦120,000 (for 480GB)
- Percentage Increase: 60%
5. 1.8GB Monthly Plan:
- Previous Price: ₦1,000
- New Price: ₦1,500
- Percentage Increase: 50%
6. 20GB Monthly Plan:
- Previous Price: ₦5,500
- New Price: ₦7,500
- Percentage Increase: 36%
7. 25GB Monthly Plan:
- Previous Price: ₦6,500
- New Price: ₦9,750
- Percentage Increase: 50%
8. 10GB Monthly Plan:
- Previous Price: ₦3,500
- New Price: ₦5,250
- Percentage Increase: 50%
9. 5GB Monthly Plan:
- Previous Price: ₦1,500
- New Price: ₦2,250
- Percentage Increase: 50%
10. 1GB Daily Plan:
- Previous Price: ₦350
- New Price: ₦525
- Percentage Increase: 50%
11. 5GB Tuesday Awoof Plan:
- Previous Price: ₦600
- New price: ₦900
- Percentage Increase: 50%
These adjustments and increase has led to consumer dissatisfaction, particularly due to the steep increases in high-capacity data plans.
Airtel Nigeria
Airtel Nigeria also revised its tariffs, affecting data, call, and SMS rates:
1. 23GB Monthly Plan:
- Previous Price: ₦6,000
- New Price: ₦9,000
- Percentage Increase: 50%
2. 10GB Monthly Plan:
- Previous Price: ₦3,000
- New Price: ₦4,500
- Percentage Increase: 50%
These changes prompted concerns among subscribers, especially regarding the affordability of essential data services.
Glo Nigeria
Glo Nigeria adjusted its tariffs in compliance with the NCC’s directive:
1. 24GB Monthly Plan:
- Previous Price: ₦5,000
- New Price: ₦7,500
- Percentage Increase: 50%
2. 10.8GB Monthly Plan:
- Previous Price: ₦2,500
- New Price: ₦3,000
- Percentage Increase: 20%
Glo’s competitive pricing strategy, even after the increase, continued to attract budget-conscious consumers. This has caused many to migrate to this service provider despite the slow network connection.
9mobile
9mobile implemented notable adjustments to its data plans:
1. 22GB Monthly Plan:
- Previous Price: ₦5,000
- New Price: ₦7,500
- Percentage Increase: 50%
MTN Nigeria’s Apology and Acknowledgment of Customer Dissatisfaction
Following the substantial price hikes, MTN Nigeria faced significant backlash from its subscribers. In response, the company issued an apology, acknowledging the abruptness of the increases and admitting to errors in their implementation.
In a statement addressing their “₦2000 for 15GB digital bundle lovers,” MTN expressed: “You dey vex. We know. We know how upsetting it must have been to suddenly wake up to a 200% increase on your favourite digital bundle.”
The company further admitted, “We don cast. We get it and admit it. Let’s just say na mistake.”
This candid acknowledgment aimed to mend the strained relationship with customers, emphasizing their importance to the company. MTN concluded with a plea for forgiveness.
“In this love season, don’t stay angry with us. Please forgive and forget. You matter, die and we will never stop showing you how much.” Despite the apology, MTN did not indicate any plans to reverse or adjust the new pricing structure, as it still remains the same.
It has been reported that Economic and Financial Crimes Commission (EFCC), prepares to look into the recent crash of the popular investment platform, CBEX.
It can be recalled that investment platform, CBEX, recently crashed and caused worry for many users. The public to social media to lament about the crash of the platform and cries out due to their losses.
Popular Nigerian blogger, Innocent Tino shares that he will partner with EFCC for a joint investigation of the downfall of CBEX. It was also shared that a total of #1.3 trillion funds have been lost due to the crash.
The Crude Oil Refinery Owners Association of Nigeria (CORAN) has shed light on why Nigerians are still paying high prices for petrol, even though global crude oil prices have dropped sharply.
According to CORAN, the main reasons behind the high cost of Premium Motor Spirit (PMS) include the recent halt of the Naira-for-crude arrangement, the activities of profit-driven middlemen, and the rising exchange rate of the dollar.
Speaking on the matter, CORAN’s spokesperson, Eche Idoko, pointed out that these factors have made it difficult for Nigerians to enjoy any real relief at the pump. Crude oil prices recently dropped to around $64 per barrel for Brent and roughly $59.7 for WTI. This decline followed a new round of tariffs and a surprise production cut announcement by OPEC+.
Despite the global price drop, local fuel prices in Nigeria continue to rise. Idoko explained that middlemen are playing a big role in keeping prices up and preventing local refining from thriving. He also mentioned that the cost of importing refined products, logistics, and foreign exchange challenges all add up to push petrol prices even higher.
At the moment, petrol prices in Nigeria range from N900 to N975 per litre depending on the area. This increase came shortly after several major players in the industry, including partners of the Dangote Refinery and the Nigerian National Petroleum Company Limited (NNPCL), raised their pump prices.
MRS filling stations, a partner of Dangote Refinery, have raised petrol prices to N930 per litre in Lagos and N950 per litre in Abuja.
On Saturday, the MRS station along Kubwa Expressway in Abuja was already selling at the new rate, marking an increase of N70 to N80 per litre from the previous prices of N860 and N880.
A motorist in Abuja reacted to the price hike, saying it was expected after Dangote Refinery announced that it had stopped selling petrol in Naira.
The refinery had revealed on March 19 that it would no longer conduct petrol sales in local currency, a move that has now led to adjustments in pump prices across several stations.
Other filling stations in Abuja have also increased their rates. Empire Filling Station in Gwarimpa, for instance, raised its price to N975 per litre from N945.
Meanwhile, the Nigerian National Petroleum Company Limited (NNPC) maintained its pump price at N880 per litre in Abuja as of Saturday evening.
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