Fire9ja Privacy Policy

Fire9ja.com (“we,” “our,” “us,” or “Fire9ja”) is committed to protecting the privacy of all users of our website, https://fire9ja.com/, and mobile applications (together, the “Sites”). Please read the following privacy policy to understand how we use and protect your information. We are the “data controller” of the information we process, unless otherwise stated.

1. Contact Details

If you have any queries or requests concerning this privacy policy or how we handle your data more generally, please get in touch with us using the following details:

Email: info@fire9ja.com

2. How We Collect Your Information

We collect your personal information when you interact with us or use our services, such as when you use our Sites to place an order. We also analyze how visitors use our Sites to help us improve our services and optimize the customer experience.

3. Information We Collect From You

As part of our commitment to the privacy of our customers and visitors to our Sites, we want to be clear about the types of information we will collect from you.

4. Use of Your Information

We will only process the data we collect about you if there is a reason for doing so, and if that reason is permitted under data protection law.

5. Fire9ja for Business

We also process your information to determine whether you may be interested in hearing about our Fire9ja for Business service and, if your employer signs up for Fire9ja for Business, to make this service available to you.

6. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

7. Direct Marketing

Where you have given your consent or where we have a legitimate interest for doing so (and are permitted to do so by law) we will use your information to let you know about our other products and services that may be of interest to you and we may contact you to do so by email, post or phone. You can control your marketing preferences by:

• visiting our website, https://fire9ja.com/, or mobile application;
• clicking on “Account” (for our website this is under the drop-down menu); and
• scrolling down to “Marketing Preferences”.

8. Retention Of Your Information

We will not retain your information for any longer than we think is necessary.

10. Disclosure Of Your Information

The information we collect about you will be transferred to and stored on our servers located within the EU. We are very careful and transparent about who else your information is shared with.

11. Security

We adopt robust technologies and policies to ensure the personal information we hold about you is suitably protected.

12. Your Rights

Subject to applicable law, you may have a number of rights concerning the data we hold about you. If you wish to exercise any of these rights, please contact our Data Protection Officer using the contact details set out above. For additional information on your rights please contact your data protection authority and see below.

13. Changes To Our Privacy Policy

Any changes to our privacy policy will be posted to the Sites and, where appropriate, we may notify you of the changes for example by email or push notification.

This privacy policy was last updated: 13/04/2024

14. Complaints

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint by sending an email to info@fire9ja.com.